• Airport Arrival:

Upon arriving at the airport, go directly to claim your luggage. Once you have all of your luggage, proceed out the baggage exit and go to the center isle. Look up at the DOOR NUMBER and call 708-307-6489  tell Bob the TERMINAL & DOOR NUMBER that you are waiting by. Wait in the limo pick-up lane (which is the center isle) and your limo will be right down to pick you up in 10 to 15 minutes. At O'Hare exit out of the baggage terminal exit and go to the center isle section D and call Bob at 708-307-6489. At O'Hare INTERNATIONAL TERMINAL passengers must exit out LOWER LEVEL at TERMINAL 5 and wait at section D and call Bob at 708-307-6489. At  MIDWAY exit out DOOR NUMBER 2 and go to the limo pick up lane which is the CENTER LANE and call Bob at 708-307-6489. 

• Airport Waiting Time:

The first 30 minutes at no charge. After 30 Minutes $30.00 every 60 minutes will be charged. If your flight is cancelled or delayed please call us at 708-307-6489 to confirm changes.

• Changes in Flight Arrival / Departure

We must be notified of any changes to your travel plans. If no notice is given you will be charged for the trip if the car is dispatched.

• Airport Cancellation Policy:

All reservations are subject to a guaranteed payment. A credit card number will be taken when your reservation is placed. The order will be billed if no advanced cancellation is received.

• No Show will be charged 100% of service.

• Airport Cancellations:

Airport cancellations made after 4 hours of pick-up time will be charged the entire amount of service. Airport service made before 4 hours of pick-up time will cancel with no cost to client.

• Number of Passengers:

All Limousine & SUV quotes for airport service are for 4 passengers. An additional $5.00 will be charged for every passenger over the 4 count. Sedan service is quoted for 2 passengers $5.00 for each additional passenger.

• The only type of money order accepted by Prestige Limo Service, Inc. is a Postal Money Order. This form of payment must be made 7 days prior to service.
  
• Credit Card Payments Only:

After we recieve your reservation, our reservation represtative will process your reservation, charge your credit card for the full trip amount(or a minimum of a 20% deposit on airport only, if requested). All charters, Weddings, Proms require $200.00 deposit and the balance due paid in cash the day of service. As requested by our credit card merchant/processor, we are required to obtain a credit card authorization form or physically imprint your credit card at time of service, so please have this credit card with you at time of service. 

• All reservations are subject to a guaranteed payment. A credit card number will be when your reservation is placed. Credit card must be present for imprint when service is completed.
• The order will be billed if no advanced cancellation is received. Cancellation policy does not apply to Airport Service.

• Customer Responsibilty:

The person who signs for the reservation will be responsible for all guests in your party. Parties causing damage to any of our vehicles during rental will be directly responsible for any and all repairs and cleaning. The signer is responsible to inspect the vehicle chartered prior to departure to determine any previous damages. To AVOID any damage please follow this set of guidelines: No Smoking, No feet or shoes on the bar areas, No leaning on the glass HOLDERS, No Standing, No playing with electricial switches, No Reckless Beavior.

• Cancellation Policy: (EXCEPT AIRPORT SEVICE)
• 1). All cancellations made within 24 hours of the booking reservation shall not incur any cancellation fees, the client will be entitled to a full refund of any deposits made.
• 2). Any cancellation made after 48 hours, but before 30 days prior to the date of the event, will incur a $200.00 charge to your submitted credit card.
• 3). Any cancellation made less than 30 days before the reservation date will incur the entire charge of the event on your submitted credit card.
  
• Credit cards are accepted for deposits, and for balances due, up to 72 hours in advance of your event. I authorize Prestige Limo to charge the amount listed to my credit card, in accordance with my cardholder agreement. I also authorize Prestige Limo to charge my credit card for the balance due in the event of a cancellation with less than 30 days notice, and for any damages caused by  any  member of my rental party.

• After we receive your reservation, our reservation representative will process your reservation, charge your credit card for the $200.00 Non-Refundable deposit. As requested by our credit card merchant/processor, we are required to obtain a credit card authorization form or physically imprint your credit card at time of service, so please have this credit card present at the time of service.

• Airport Arrival:

Upon arriving at the airport, go directly to claim your luggage. Once you have all of your luggage, proceed out the baggage exit and go to the center isle. Look up at the DOOR NUMBER and call 708-307-6489  tell Bob the TERMINAL & DOOR NUMBER that you are waiting by. Wait in the limo pick-up lane (which is the center isle) and your limo will be right down to pick you up in 10 to 15 minutes. At O'Hare exit out of the baggage terminal exit and go to the center isle section D and call Bob at 708-307-6489. At O'Hare INTERNATIONAL TERMINAL passengers must exit out LOWER LEVEL at TERMINAL 5 and wait at section D and call Bob at 708-307-6489. At  MIDWAY exit out DOOR NUMBER 2 and go to the limo pick up lane which is the CENTER LANE and call Bob at 708-307-6489. 

• Airport Waiting Time:

The first 30 minutes at no charge. After 30 Minutes $30.00 every 60 minutes will be charged. If your flight is cancelled or delayed please call us at 708-307-6489 to confirm changes.

• Changes in Flight Arrival / Departure

We must be notified of any changes to your travel plans. If no notice is given you will be charged for the trip if the car is dispatched.

• Late Night/Early Morning Hour Service:

Airport service between 10:00PM & 4:30AM will be charged a $10.00 fee.

• Number of Passengers:

All Limousine & SUV quotes for airport service are for 4 passengers. An additional $5.00 will be charged for every passenger over the 4 count. Sedan service is quoted for 2 passengers $5.00 for each additional passenger.

• Children: 

Must have a car seat provided by the customer the child must be put into the car seat by the parent or guardian. The driver can not assist in this matter due to safety of your child. Your car seat can be held at our office for your return trip home.

• Customer Responsibility:

The person who signs for the reservation will be responsible for all guests in your party. Parties causing damage to any of our vehicles during rental will be directly responsible for any and all repairs and cleaning. The signer is responsible to inspect the vehicle chartered prior to departure to determine any previous damages. To AVOID any damage please follow this set of guidelines: No Smoking, No feet or shoes on the bar areas, No leaning on the glass HOLDERS, No Standing, No playing with electricial switches, No Reckless Beavior. The card holder assumes all responsibility for the entire party under their contract with Prestige Limo service, Inc.. 

• Vehicle substitution:

Prestige Limo Service reserves the right to substitute vehicles at anyti me due to uncontrollable circumstances.

• No Smoking:

No Smoking in any of our Limos, they are all smoke free. If anyone in the rental party is smoking in the rented vehicle their will be a $200.00 charge to the holder of the contract. Smoking is a call for immediate cancellation of the rental without any refund.

• No Hard Alcohol:

No Hard Alcohol is allowed in any of our limos at anytime.

• There is a 15 minute wait time on all limo & sedan services(excluding airport), After 15 minutes there will be a $50.00 CHARGE and a $25.00 charge will be added on for every 15 minutes beyond this point for all point to point service
  
• Lost & Found:

Prestige Limo is not responsible for any lost or stolen items at anytime or for any reason. However we will attempt to return any left behind items that we find.

• Security Deposit:

A $150.00 Security Deposit is REQUIRED on all cash transactions for all HOURLY RENTALS including Weddings. The security deposit is refunded back to customer, upon inspection of Limo and finding no damage from you or your party. Without this deposit service can not be performed on hourly charter services.

All PROM PAYMENTS are due 14 days in advance of prom date and payable in cash.

The balance of all Wedding Packages must be paid in cash on or before the date of your service.

• Credit Card Payments Only:

After we receive your reservation, our reservation representative will process your reservation, charge your credit card for the full trip amount including gratuity (or a minimum of 20% if requested). As requested by our credit card merchant/processor, we are required to obtain a credit card authorization form or physically imprint your credit card at time of service, so please have this credit card handy at the time of service.

• Cancellation Policy: (EXCEPT AIRPORT SEVICE)
• 1). All cancellations made within 24 hours of the booking reservation shall not incur any cancellation fees, the client will be entitled to a full refund of any deposits made.
• 2). Any cancellation made after 48 hours, but before 30 days prior to the date of the event, will incur a $200.00 charge to your submitted credit card.
• 3). Any cancellation made less than 30 days before the reservation date will incur the entire charge of the event on your submitted credit card.
  
• Credit cards are accepted for deposits, and for balances due, up to 72 hours in advance of your event. I authorize Prestige Limo to charge the amount listed to my credit card, in accordance with my cardholder agreement. I also authorize Prestige Limo to charge my credit card for the balance due in the event of a cancell ation with less than 30 days notice, and for any damages caused by  any  member of my rental party.

• After we receive your reservation, our reservation representative will process your reservation, charge your credit card for the $200.00 Non-Refundable deposit. As requested by our credit card merchant/processor, we are required to obtain a credit card authorization form or physically imprint your credit card at time of service, so please have this credit card present at the time of service.

• Airport Cancellation Policy:

All reservations are subject to a guaranteed payment. A credit card number will be taken when your reservation is placed. The order will be billed if no advanced cancellation is received.

• No Show will be charged 100% of service.

• Airport Cancellations:

Airport cancellations made after 4 hours of pick-up time will be charged the entire amount of service. Airport service made before 4 hours of pick-up time will cancel with no cost to client.